Center of Hope

The Salvation Army Center of Hope Family Shelter programs are designed to provide food and emergency or transitional housing to men, women, or families in need. Underlying this program is a motivation to identify the causes of homelessness and work to alleviate or eliminate homelessness at its source.

​Emergency Financial Assistance

The Salvation Army Emergency Assistance Office

1255 North Trade Street

Winston-Salem, NC 27101
336-777-8611 ext. 66327

Director of the Center of Hope and Facilities, Melissa Burgess

Shelter Administrator, Julius Walker 336-777-8611 ext. 66327

Office Hours (NEW):

Mo - Fri: 9:30 a.m. - 12:30 noon and 2:00 p.m. - 4:30 p.m.

Get directions

Emergency Assistance and Consent to Release Information forms are below. The Consent form may be filled out online and returned by email to:

Or may be dropped off at 1255 N. Trade St. between 9am and 3pm

Or call for an appointment or assistance with the form: 336-722-8721

​Food Pantries And Community Breakfast Feeding Programs

The Salvation Army operates food pantries at the Center of Hope at 1255 North Trade Street and at the Kernersville Worship and Service Center at 130 E. Mountain St.

Appointments to receive food assistance are not necessary. Both pantries operate on a client choice, walk-in basis.

The food pantry at the Center of Hope is open Monday- Wednesday-Friday, 8:30 – 10:00am.

The food pantry at the Kernersville Worship and Service Center is open Monday, Tuesday, and Thursday from Noon-2 pm.

Food is available one time every week from our emergency assistance office located at 1255 N. Trade Street, Winston-Salem, NC around back. Assistance is for walk in clients only. (No appointments can be made for feeding programs).

The Salvation Army of Winston-Salem will be able to interview you if you can provide all the information we need to make a decision regarding your eligibility for assistance.

In order for a qualifying determination to be made, you will need to provide a picture ID.

Food donations from the community are accepted year-round. Donations to the food pantry should be non-perishable. Large quantities of fresh items that can be utilized in our on-site feeding programs are also welcome.

Community Breakfast is available for anyone in need seven days a week at 7am.

​Emergency Clothing and Transportation

The Salvation Army provides clothing vouchers and out of town bus passes to qualifying applicants.

To get a list of program requirements and the documentation needed for an interview, please call 336-722-8721.


A user-friendly tool that can help you understand where to turn for assistance when facing challenges.

The Salvation Army's Winston-Salem Area Command serves Forsyth, Davie, Stokes and Yadkin Counties and offers a number of services and programs.

Pathway Programs

The Pathway of Hope program assists qualified families in breaking the cycle of intergenerational poverty. Utilizing case management, a successful household learns how to become financially stable and completely self sustaining.

Rapid Rehousing, Permanent Supportive Housing, and Supportive Services for Veterans Families

In Partnership with the Forsyth County Rapid Rehousing Collaborative, The Salvation Army administers programs for homeless individuals and veterans.

The Supportive Services for Veteran Families
Denadia Nappier, Case Manager
The Supportive Services for Veteran Families (SSVF) aims to provide homeless, low-income veterans and their families with workable housing. If clients qualify, SSVF can also provide emergency assistance: food, gas, auto-repair, etc. Due to the intensity of the rapid transition into permanent housing, all potential clients will be required to take part in SSVF services which help with financial counseling, landlord/tenant relationship classes, needed health appointments, etc.
During the subsidy period, the case manager will help clients locate and secure safe, permanent, affordable housing. Clients will also be assisted with identifying and pursuing goals for increasing their income or removing personal barriers which may stop them from maintaining permanent housing. Due to the financial limits of this program, potential clients will need to meet income restrictions and then develop a Housing Action Plan which supports their personal goals for stability.

This is a collaborative grant program with The Veterans Administration, United Way, NC Housing, Goodwill, and The Salvation Army. For more information, you may contact (336) 245-2087.

Center of Hope

Center of Hope
1255 North Trade Street
Winston-Salem, NC 27101
(336) 722-9597

Emergency Shelter

The Salvation Army's Emergency Shelter serves single women, women or men with children, or families (parents must provide marriage license). Minimum age for singles is 18. The Salvation Army shelter is the only Emergency Shelter for homeless families in Forsyth County. The fastest growing segment of the homeless population in America today are women with children. The Salvation Army Emergency Shelter is located inside The Salvation Army's Center of Hope at 1255 North Trade Street. The shelter can house 20 single women and has 64 beds for families. The shelter serves breakfast, lunch and dinner, provides housing referrals, and transportation. Full service case management is available to all residents. Eligibility is needs-based.Shelter clients are assigned a case manager with the goal of achieving permanent housing for the clients.

Where appropriate, counseling includes referrals to other agencies to assist residents with vocational training, family-skills, domestic violence, physical or mental illness, unemployment and other underlying causes of homelessness.

The Salvation Army also operates a Supportive Housing Program for clients who stay for longer than 30 days and meet eligibility for ongoing supportive services. This involves the client in intensive case management services for a 6-month follow-up period after the client leaves the shelter and is placed in housing in the community. We also have a ShelterPlus Care program that allows us to provide Permanent Supportive Housing to those clients with a diagnosed disability.

To set up an appointment to talk to a case manager, call 336 777-8611.

Project Welcome Home 

After working hard to achieve their case management goals, finding employment and a place to live, clients often leave The Salvation Army with only their clothes and what few personal possessions they were able to bring with them. Project Welcome Home provides for each single woman or family a basket of “housewarming” goods to help them get settled in their new home.

You can participate by donating some or all of these items:

Laundry basket, paper towel, toilet paper, dish detergent, dish cloths, hand soap, sponges, food storage containers, Windex/bottled cleaners, kitchen garbage bags, candles, picture frames, broom and dustpan and Bible.

Donations can be dropped off at The Salvation Army Center of Hope at 1255 North Trade Street.