Director of Operations: Lisa Parrish
901 North Cleveland Avenue
Winston-Salem, NC 27101

The Salvation Army is most visible during immediate disaster relief, but unlike others we're also a long-term recovery agency. We stay connected to the families we serve, especially our most vulnerable neighbors who often spend the next decade trying to recover. We know that disaster recovery isn't over when the insurance checks come in. We're here for the long haul, and we don't put a deadline on serving those without a safety net.



While each disaster creates its own unique circumstances and special needs, The Salvation Army offers several basic services to disaster victims and rescue workers. These services form the core of The Salvation Army's disaster services program, but are not the limit. Salvation Army services are flexible and may be adapted to meet the specific needs of the community or a disaster event.


Food Service. Often the most recognized aspect of The Salvation Army's disaster work, The Salvation Army provides hot meals, snacks, and drinks to disaster victims and emergency workers. This food may be served at congregate feeding sites, such as an Army Corps building, camp, or shelter, or from one of the Army's fleet mobile kitchens, a "canteen." The Winston-Salem Area Command operates a canteen capable of delivering 1,500 meals per day.

Donations Management. The Salvation Army is one of the nation's charitable leaders in in-kind donations management. In a disaster, monetary donations allow disaster responders to immediately meet the specific needs of disaster survivors and relief workers and are therefore the best way to help in a crisis. Used clothing and used furniture are seldom needed during a disater. However, these gifts are vitally important in supporting the day-to-day work of your local Salvation Army. Please consider donating these items to your local Salvation Army Family Store as they will help those in need in your community.

Emergency Assistance. The Salvation Army provides direct financial assistance to disaster victims through a system of trained caseworkers. In the early phases of a disaster event, emergency financial assistance is focused on a disaster victim's essential needs: food, clothing, shelter, and medical.

Emotional and Spiritual Care. The Salvation Army provides emotional support spiritual care to disaster victims and emergency workers coping with the stress of a disaster. This support may include comforting the injured and bereaved, conducting memorial services, and providing chaplaincy services. More often it is simply a listening ear, open heart and a helpful presence.

Disaster Shelter. During a disaster, The Salvation Army may open temporary shelters to provide emergency housing to evacuees or disaster survivors. These shelters may be located in schools, churches, community buildings or Salvation Army facilities.

Emergency Communications. Through the Salvation Army Team Emergency Radio Network (SATERN) and other amateur radio organizations, The Salvation Army helps support communications during a disaster. HAM operators perform disaster welfare inquiries, helping friends and family located outside the disaster area locate their loved one when more traditional communications methods are inoperative.

Training. Trained volunteers are effective volunteers. During a disaster, The Salvation Army relies upon trained disaster workers to coordinate emergency relief operations and deliver fast, efficient service to disaster survivors. The Salvation Army's national disaster training program includes courses developed by The Salvation Army and training certified by other partner organizations whose technical expertise is nationally recognized in a given field. To become a trained disaster volunteer, please contact Lisa Parrish

Did you Know?

A $10 donation feeds a disaster survivor for one day.
A $30 donation provides one food box, containing staple foods for a family of four, or one household cleanup kit, containing brooms, mops, buckets and other cleaning supplies.
A $100 donation can serve snacks and drinks for 125 survivors and emergency personnel at the scene of a disaster.
A $250 donation can provide one hot meal to 100 people or keep a hydration station operational for 24 hours.
A $500 donation keeps a Salvation Army canteen (mobile feeding unit) fully operational for one day.