Rent, Utilities & General Assistance
Helping Others During This Time of Crisis
During these times of crisis, The Salvation Army is here to lend a helping hand. The Salvation Army helps families and individuals in need pay rent and utility bills, purchase clothing and put food on the table. To ensure the safety of our clients and staff, The Salvation Army of Greenville will be accepting requests for assistance online. We have made online forms available for those applying for assistance:
- If you need help paying rent/utilities and your need is directly caused by the COVID-19 pandemic (ex. laid off from job due to COVID-19 cuts, etc.), please fill out our rent assistance request form here. In order to fill out this form, you will need a password, which will be given to you during a pre-screening evaluation. To receive this evaluation, please call the United Way of Greenville's 211 helpline. The 211 helpline operator will ask you questions regarding your location, type of assistance, income level, access to internet and other relevant questions. Once approved, the United Way operator will give you the password required to fill out this form.
- If you need help with rent/utilities, clothing, food, etc. and your need is NOT directly caused by the COVID-19 pandemic, please fill out the general assistance form below (available in English and Spanish) to submit your request for help.
- If you need help with Christmas toy assistance, please click here for more information about our 2020 Angel Tree program.
The Salvation Army of Greenville's community meal program is and will be evaluated based on need. Bag lunches and baked goods will be served to the community at the Stall Street entrance of our shelter campus on our community meal days on Tuesdays and Thursdays from 12:30 PM to 1 PM.
If you are in need of additional help, please call 211 for available community resources.
If you live in Pickens County or Oconee County and need assistance, please call 864-855-7198 for our Pickens County Service Center and 864-882-1160 for our Oconee County Service Center.
Helping Solve Everyday Disasters
The Salvation Army is known for helping people in times of disaster. But everyday, local families face a variety of crises:
- Single, working-poor parents can't pay their utilities or buy food.
- A destructive fire leaves a family without food, clothing or furniture.
- Domestic violence tears families apart and inflicts emotional scars on its victims.
- Lack of adequate income prevents many families from providing school supplies and Christmas gifts for their children.
The Salvation Army believes the core unit of a society is the family. For the thousands of families living in poverty, we provide a range of emergency assistance to help them through crisis situations.
Please note that these criteria are subject to change and that the offices in Greenville, Pickens and Oconee Counties may require additional materials or may have to limit assistance/decrease assitance amounts due to funding challenges.
Dining Hall and Feeding Program
The Salvation Army serves over 140,000 meals every year! Our dining hall serves three meals a day (every day of the year) to our 143 shelter residents and rehab program participants, and we also open for 2-3 public meals per week. Employed residents who will miss daytime meals may obtain pre-packed lunch bags. Help us combat hunger by donating to our Hunger Stops Here campaign or by volunteering to serve meals in our dining hall.
The Salvation Army will help pay a final notice utility bill or court eviction notice if the below requirements are met (no assistance with deposits or first month’s rent). You must call our Greenville offices on Monday beginning at 8 AM at 864-235-4803 to make an appointment. Appointments will be made at that time for the same week. Please contact the Pickens County office at 864-855-7198 and in Oconee County at 864-882-1160 for more details/restrictions.
Assistance will be paid toward the following:
- Utility bill (final notice)
- Rent (with court eviction papers and excluding deposits and first month)
- Prescription Medication
- South Carolina Identification Card or valid photo ID
- Proof of Income for the entire household (employment pay stubs, or receiving Social Security benefits, Disability, or Unemployment) for 30 days preceding appointment date.
- Proof of Expenses for the entire household (receipts for purchases made, bank listing of transactions, notarized statements from individuals paid) for 30 days preceding appointment date.
- Final notice for a utility bill, Court Eviction papers for rental assistance or current prescription.
- You will be responsible for paying the balance of your bill, before we make our pledge.
*The person receiving assistance must first meet all above obligations toward the payment of the bill (e.g. your portion must be paid before we release our pledge). To apply for financial assistance, call to schedule an appointment on Monday mornings, and then bring the above documents at your appointment time. Financial assistance will be provided one time per 6-month period.
Grocery Assistance Boxes
The Salvation Army provides grocery assistance boxes Monday through Thursday from 8-10 AM. Families or individuals may walk in during those hours. Participants receive 1-5 bags of groceries (depending on family size) and may receive food assistance once every 3 months. Please call 864-235-4803 for more information.
*USDA is an equal opportunity provider and employer.
- Proof of residency
- Photo I.D. for the applicant
- Social Security card.
- Additionally, Social Security cards for all other members of the household must be provided.
- Individuals or families must have a permanent residence and not be living in a shelter facility to receive the food bags.
The Salvation Army provides vouchers clothing. Twenty-four families or individuals each week will receive vouchers to our Family Store for $20 per family member. The first 6 individuals/families are seen on a walk-in basis Monday through Thursday, beginning at 8 AM.
- Proof of residency
- Photo I.D for the applicant
- Social Security card
- Additionally, Social Security cards for all other members of the household must be provided. Each family member may receive up to $20 worth of clothing per visit and may visit once every three months.
Please call 864-235-4803 for more information.
The Salvation Army's Non-Discrimination Policies
Regarding Employees - The Salvation Army strives to create and maintain a work environment in which all individuals are treated with dignity, decency and respect. Our work environment should be characterized by mutual trust and the absence of intimidation, oppression and/or exploitation. In addition, The Salvation Army expects that all relationships among persons in the workplace will be business-like and free of bias, prejudice and harassment. As outlined in the “National Statement by The Salvation Army Regarding Equal Employment Opportunity,” The Salvation Army will provide equal opportunity for employment and therefore prohibits and will not tolerate any discrimination. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Department heads, officers, managers and supervisors are responsible for implementing equal employment practices within each department/location, which includes preventing and eliminating discrimination. The human resources department is responsible for The Salvation Army’s overall compliance and shall maintain personnel records in compliance with applicable laws and regulations.
Regarding Delivery of Services - The Salvation Army is committed to non-discrimination in programs and delivery of services. This means that no one will be excluded from services on any basis not related to legitimate program concerns. Programs and services are provided on a non-discriminatory basis according to the needs of those to be served and the capacity, both financial and programmatic, of the specific services provided to address those needs. This commitment to appropriate service provision demands clearly developed criteria for program participation, as well as essential program rules and behavioral expectations. The Salvation Army will provide services without regard to the immigration status of service recipients unless otherwise required by applicable law or a funding contract. Therefore, unless required to do so by applicable law or a funding contract, The Salvation Army will not ask persons receiving services about their immigration status and will not require that persons receiving services provide social security numbers as a condition to receiving services. Worship services conducted by The Salvation Army are open to all persons. Spiritual support and encouragement is made available through Salvation Army personnel to all who seek such services. The Salvation Army seeks to promote intergroup understanding and to give full support to the imperatives of human and civil rights, sharing that spiritual affinity which makes all persons part of one human family. From its inception The Salvation Army has been concerned with the spiritual and social needs of all people. Its services in all parts of the world have been developed in recognition of the Biblical principle that all persons are equal in intrinsic value and that all persons bear the divine image. (Gen. 1:27)
The Salvation Army is a partner of Harvest Hope Food Bank, which requires the following USDA Nondiscrimination Policy: “In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at 800.877.8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call 866-632-9992. Submit your completed form or letter to USDA by:
1) Mail: U.S. Department of Agriculture
Office of the Assistance Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
2) Fax: 202-690-7442; or
3) Email: firstname.lastname@example.org
This institution is an equal opportunity provider."