Center of Hope Crisis Assistance Program

Homeless Prevention

Emergency Shelter is provided through our Shelter to Success program.It can provide 36 single women, 20 men, and 10 families with food and emergency shelter. Utilizing the Housing First and Rapid Rehousing best practices within 30-90 days of shelter entry, a housing goal plan is developed to help client’s move directly into affordable housing as quickly as possible then provide six months to a year of home-based case management support services after the move to help maintain housing stability. Participants are approved for housing options through coordinated assessment based on prioritization.

Rapid Rehousing and Housing First assistance is offered without preconditions (employment, absence of criminal records, or sobriety) and the resources and services provided are tailored to the unique needs of the household.Our case workers provide critical time intervention and intensive support with assessing resources that exists in the community to help the client transition from shelter to permanent housing. During the first few weeks of shelter stay, the case worker beings to engage the client in a working relationship and builds on that relationship to effectively support the clients transition from the shelter.

Once the participant has obtained permanent housing, support services continue based on the participant's individualized service plan. The case worker’s maintain a high level of contact with the client and makes home visits to make sure ongoing assistance is available and ensuring the supports remain in place afterwards.

Shelter to Success provides:

  • Warm, balanced meals served each day
  • Bag lunch
  • Single bed in a 4-5 bed suite
  • Personal hygiene products
  • Laundry rooms
  • Life-skills training
  • Substance abuse education and counseling
  • Transportation assistance
  • Case Management
  • Self-help and therapeutic groups
  • Educational supportive services
  • Immediate referrals for crisis intervention
  • Clothing vouchers
  • Comprehensive goal setting and planning
  • Access to telephone to make and receive calls

Eligibility Requirements for Shelter to Success Program

Shelter Intake Application Hours of Operation

  • Shelter Applications: Monday, Wednesday, and Friday 9:00am-1:00pm
  • Shelter Admittance: Tuesday and Thursday
  • Applications can be expected to last one (1) hour.
  • Clients must have a valid, non-expired photo ID. Accepted forms of ID are driver license, state ID, prison ID, student ID, other agency ID, work ID, passport, or any government issued ID with a picture on it. (If client doesn’t have ID, a voucher to obtain an ID will be provided at intake.
  • Clients must have a valid Social Security Card or at least know the number. Acceptable forms of proof of social security number include printout from Social Security Administration, unemployment letters, tax statements, check stubs, leases, Medicare cards, verbal or ITIN Cards.
  • Marriage license for all married couples
  • Proof of homelessness: Eviction Notice from court system, letter of eviction from landlord, family member, other shelter, or a friend.


  • Client must be Homeless by HUD’s definition:

An individual who lacks a fixed, regular, and adequate nighttime residence; and an individual who has a primary nighttime residence that is: a supervised publicly or privately operated shelter designed to provide temporary living accommodations (including welfare hotels, congregate shelters, and transitional housing for the mentally ill); an institution that provides a temporary residence for individuals intended to be institutionalized; or a public or private place not designed for, or ordinarily used as, a regular sleeping accommodation for human beings.

  • Client cannot be a sex offender
  • Client may not have recent violent criminal offenses against children.
  • Emergency Shelter is funded by United Way of Greater Greensboro, City of Greensboro and Private Donors

Only individuals and/or families on our shelter waiting list will be called to move into our shelter when space becomes available. In order to be placed on our waiting list you must first complete our application with the Shelter Intake Coordinator. Once you have completed an application your application with be reviewed and you will be contacted once space is available.

To schedule an application appointment please contact our Shelter Department at (336)235-0348.

The Salvation Amy - Center of Hope

1311 S. Eugene Street

Greensboro, NC 27406

The Supportive Services for Veteran Families

The Supportive Services for Veteran Families (SSVF) program aims to provide homeless, low-income veterans and their families with workable housing. If clients qualify, SSVF can also provide emergency assistance, food, gas, auto-repair, etc.

Due to the intensity of the rapid transition into permanent housing, all potential clients will be required to take part in SSVF services which help with financial counseling, landlord/tenant relationship classes, needed health appointments, etc.

During the subsidy period, staff will help clients locate and secure safe, permanent, affordable housing. A SSVF Case Manager will assist clients with identifying and pursuing goals for increasing their income or removing personal barriers which stop clients from maintaining permanent housing. This is a collaborative grant program with The Veterans Administration, United Way, NC Housing, Goodwill, and The Salvation Army.

Rapid Rehousing - Housing First

The essential idea of Housing First is that people's need for housing is a basic need that should be met as quickly as possible, without any preconditions. A Housing First approach assumes that people should start with stable permanent housing. They may then choose to address other life issues. But in most cases, after a brief housing crisis, people return to permanent housing and do not experience homelessness, whether or not other problems in their lives are resolved.

There is considerable support for this concept. A randomized research design determined that being prepared for independent housing via months or years of transitional programming did not result in more stable housing, fewer psychiatric hospitalization's or less substance abuse than the experimental Housing First program.

By helping people get or keep their housing, first, their stress levels can begin to return to normal and they can avoid the many negative outcomes of homelessness (job loss, poor school attendance/performance, inability to follow medical regimens, and/or increased substance abuse). They are also more likely to be willing and able to choose to take steps toward longer-term stability.

It is important to note that Housing First is a "First" step. Program participants who move into new housing need to meet the same demands as other tenants: paying rent and not engaging in behaviors that could lead to eviction or non-renewal of their lease, and, potentially, a return to homelessness.

Stories of Success