Are you in need of emergency services? Call us at 919-688-7306, ext. 100, at 7:30am, Monday-Friday. Leave a message stating your name, phone number, county of residence and your need. We return calls in the order they were received and make appointments accordingly. We are proud to offer the following services, thanks to the generosity of our community partners, donors, and sponsors.

To learn more about any or all of these programs, contact our main office (919) 688-7306 or visit us at 909 Liberty Street, Durham NC 27702.

Programs for Success

Pathway of Hope

Pathway of Hope is an approach to providing targeted services to families with a desire to take action to break the cycle of crisis and enable a path out of intergenerational poverty. It is rooted in a case management approach, focusing on client needs through a strength-based lens. By positively influencing the lives of parents, the Salvation Army can create better living conditions for children. Influencing children in their development years is crucial: the longer a child is in poverty, the greater the chance he or she will remain in poverty as an adult.

Free Food Fridays

The Salvation Army is blessed to announce that a community partnership has allowed us to give away FREE food each Friday to those in need in our community. With this program, recipients are able to get staple foods like frozen meats, canned goods, waters, snacks, and other treats. Each family is permitted to receive a specific amount of food based on household number.

The Boys & Girls Club

The Salvation Army of Durham has a partnership with Boys & Girls Clubs of America. This provides safe after-school and summer programming for inner-city youth in Durham. Monday-Friday, over 100 youth find their way to the Club for literacy help, athletics, and to learn healthy habits. Learn more about the Club by visiting their site.

2017 Statistics

656

Individuals Prevented from Homelessness or Power Loss


1,339

Individuals Assisted with Food

2,606

Individuals Served During the Holidays

Emergency Services

Financial Assistance

A person who has received an eviction or cut-off notice may receive emergency assistance for rent or utilities. This assistance is coordinated with other area community agencies. Payments are made directly to the utility or landlord in order to ensure continued services for at least 30 to 60 days. Some financial services we provide:

  • Gas Bills through PSNC Energy
  • Heating (in winter) and Cooling (in summer) Assistance through Duke Energy
  • Rental Assistance through the Federal Emergency Management Agency (FEMA)
  • Education Scholarships through the Bootstrap Endowment - students must maintain a "C" average and 80% class attendance

Emergency Food Assistance

  • The Salvation Army of Durham aims to ensure that no one in our community will go without a meal. Together, we can end the hunger struggle in Durham, Orange, and Person county.
  • The Emergency Food Assistance Program (TEFAP) is a Federal program that helps supplement the diets of low-income Americans, including elderly people, by providing them with emergency food and nutrition assistance at no cost. It provides food and administrative funds to States to supplement the diets of these groups.* To learn more about TEFAP, visit their site.
  • If you are currently receiving food stamps through the Food and Nutritional Services (FNS) program in North Carolina, then you are eligible to receive food from our pantry once a week. Clients must make an appointment for food services. To check availability, visit the Durham Health and Human Services site.

Clothing & Furniture Assistance

Needs are not limited to finances. If an individual is in need of clothing or furniture, The Salvation Army of Durham may be able to help:

  • Clothing assistance is given to families when that need has been identified in session with our Case Manager. Qualifying families are given a voucher to use at our Family Thrift Store for gently used clothing items.
  • Furniture assistance is given for survivors of burnouts or natural disasters. This is given out based on need and referrals from our partners at the Red Cross, or a police report that provides evidence of a fire/natural disaster.
  • Coats for the Children is a program put on each year by our partners at WRAL through an annual fund/coat drive. These coats are passed out to families as they identify needs to our Case Manager. The funds received from this drive are given to families that are referred to us by our partner school's Social Worker, or through the Department of Social Services. Our Case Manager will take qualifying families on a shopping spree at Walmart to buy new clothes for their children.

Holiday Assistance

Each year, toys and clothing are collected through our Christmas Assistance Programs. With the support of local businesses throughout Durham, Orange, and Person counties, we are able to spread the joy of Christmas to many needy children. On an annual basis, we will serve more than 3,000 people through these programs:
  • Thanksgiving and Christmas for the Visually Impaired - these clients are referred to us through the Department of Social Services (DSS). If you are interested, please call DSS at 919-560-8000.
  • Christmas Angel Tree - clients register for this program during our official registration week in September and have the opportunity to receive Christmas gifts for any children in their home who is 12 years of age or younger. Please check out our Christmas Programs page for registration dates and how to qualify.
  • The Adopt-A-Family Program - families who have experienced hardship from lost jobs, domestic violence, hospital visits, disasters, etc. may qualify for our Adopt-A-Family holiday program. Families are sponsored by community partners and receive Christmas assistance for the entire household.
  • The Sheetz Christmas Party is another option for families who are experiencing some kind of natural disaster or hardship during the Christmas season. Sheetz provides Christmas presents for the family as well as a fun Christmas celebration, complete with a visit from Santa Claus!