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The Salvation Army Center of Hope

Shelter for women and children


Charlotte-Mecklenburg now operates a Coordinated Assessment (CA) system that aims to connect homeless individuals and families, or those at imminent risk, to an existing available shelter/housing resource in our community. Coordinated Assessment uses a specific definition of homeless. A homeless person is someone:

  • Living in a place not meant for human habitation, or
  • Living in emergency shelter (including domestic violence shelter), or
  • Living in transitional housing, or
  • Exiting an institution where they temporarily resided for up to 90 days (and were in a shelter or a place not meant for human habitation immediately prior to entering that institution), or
  • Likely to meet one of the above definitions within the next 72 hours.


Assessment Locations, Hours, and Contact Information:*

Men’s Shelter of Charlotte: 7:00 AM – 6:00 PM (Weekdays)
1210 North Tryon Street, Charlotte, NC 28206
(704) 334-3187

Salvation Army Center of Hope: 8:30 AM – 6:00 PM (Monday thru Thursday); 9:00 AM – 4:00 PM (Fridays)
534 Spratt Street, Charlotte, NC 28202
(704) 348-2560


Urban Ministry Center: 8:30 AM – 3:30 PM (Weekdays)
945 N College Street, Charlotte, NC 28206
(704) 347-0278

*At this time, Coordinated Assessments will not be available Wednesdays 12-2


After assessment hours, homeless individuals and families should be directed to an emergency shelter:

Single Adult Men: Men’s Shelter of Charlotte
Single Women and Families: Salvation Army Center of Hope
People Seeking Domestic Violence Services or in imminent danger: Safe Alliance Domestic Violence Shelter, (704) 944-0169 (location confidential)
Youth under the Age of 18: The Relatives, (704) 501-8260, 1100 East Boulevard


What Coordinated Assessment IS:

- A process that assesses persons who are presently homeless or will be homeless within 72 hours, for referral to a housing resource in the County that fits their need and situation.

 - A network of designated locations with staff that are trained to evaluate the person’s qualifications to enter the Coordinated Assessment process and to be referred to available housing options.

 - A Proactive referral, if space is available. If space, is not available they may be put on a waiting list. 

What Coordinated Assessment IS NOT:

- A program

- A guarantee of housing space

- An applications completion service

- A housing clearinghouse.