Shelter for Individuals & Families

Our shelter provides over 31,000 nights of lodging for the homeless in our community helping restore broken lives, building healthy relationship, and encouraging people of all ages. Our programs are designed to provide food and emergency or transitional housing to men, women, or families in need to alleviate or eliminate homelessness at its source.

Homelessness can happen to anyone.

With one in six people living in poverty today, housing insecurity is not limited to a certain “type” of person.

In a recent 2020 Point-in-Time count, 78 unsheltered individuals were identified in Buncombe County. ("Unsheltered" refers to individuals who spend nights in informal accommodations like sidewalks, parks or abandoned buildings.) The Asheville-Buncombe Homeless Initiative, a joint committee of the city of Asheville and Buncombe County, collected data during the annual Point-in-Time survey. These statistics represented the homeless population before the COVID pandemic and we can only assume those numbers have continued to increase. Coronavirus exacerbates Asheville's long-standing housing issues, leaving those most vulnerable to contracting and suffering from the illness exposed.

Our doors are open every day - and night - of the year. In addition to supplying shelter from the elements, beds, food, and basic hygiene resources to those in need, we help combat long-term homelessness in America by serving homeless adults, veterans, and children with holistic physical, emotional, and spiritual support. For those facing extreme heat, unbearable cold, wet weather, or other dangerous elements on the street, our shelter is a welcome respite designed to be a safe place to eat, sleep, and shower at no cost.

This program was created not only to shelter those in need but also to identify the causes of homelessness and work to alleviate or eliminate homelessness at its source. During a stay at a Salvation Army shelter, clients will participate in programs and workshops developed to promote self-sufficiency and personal development. The Salvation Army also works with partners to help them transition into a more permanent housing situation.

How it Works

Food insecurity affects more than 48 million Americans. By offering access to free fresh produce and canned goods, we provide valuable meal supplementation while helping those in need maintain their independence and dignity.

  • Our Shelter is located at the Center of Hope on 204 Haywood Street.
  • Our shelter provides emergency housing for men, women and children currently sleeping in a location not meant for habitation.
  • Intakes begin at 1:00pm and are first come first serve.
  • There is an informational packet that MUST be filled out prior to admittance and includes a brief background check. Your I.D. is required.
  • If a bed is available, shelter is provided for 90 days.
  • After your 90 day housing, you cannot reapply for emergency shelter at Center of Hope again for 12 months.

Defining Homelessness

Individuals or families that meet the US Department of Housing and Urban Development criteria for homelessness are eligible for assistance from Salvation Army shelters (guidelines from HUD Website):

A person is considered homeless only when he/she resides in one of the places described below:

  • In places not meant for human habitation, such as cars, parks, sidewalks, abandoned buildings (on the street).
  • In an emergency shelter.
  • In transitional or supportive housing for homeless persons who originally came from the streets or emergency shelters.
  • In any of the above places but is spending a short time (up to 30 consecutive days) in a hospital or other institution.
  • Is being evicted within a week from a private dwelling unit and no subsequent residence has been identified and lacks resources and support networks needed to obtain housing.
  • Is being discharged within a week from an institution, such as a mental health or substance abuse treatment facility or a jail/prison, in which the person has been a resident for more than 30 consecutive days and no subsequent residence has been identified and the person lacks the resources and support networks needed to obtain housing.
  • For example, a person being discharged from prison after more than 30 days is eligible ONLY IF no subsequent residence has been identified and the person does not have money, family or friends to provide housing.
  • Is fleeing a domestic violence housing situation and no subsequent residence has been identified and lacks the resources and support networks needed to obtain housing.

Need Help?

Start by reaching out to our Shelter Director at (828) 253-4723 or visit the Center of Hope at 204 Haywood Street, Asheville NC 28801.

You can also email us and we will direct you to the appropriate department and professional to meet your needs as soon as possible!

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