Emergency Assistance
Hours of service are as follows -
Financial Assistance and Foreclosure Prevention : By appointment only - please call 336-235-0368. (services include: rent, utilities, mortgage and housing counseling
Food or Referral : Tuesday and Thursday from 9:00 am - 12:00 pm first 25 in line
Clothing Voucher : Monday through Friday 9:00 am - 12:00 pm (Administrative entrance)
Shelter Intake : Monday, Wednesday and Friday 9:00 am - 12:00 pm first 5 in line
SHELTER INTAKE -
You must bring with you -
- · A current, valid picture ID or driver’s license
- · Social Security Cards for all household members
- · Eviction notice (if applicable)
- · Pay stubs and/or any other proof of income (disability, SSI, child support)
NOTE: Shelter intake process will take at least 1 hour. Please be prepared to wait.
FOOD ASSISTANCE - you may line up beginning at 7:00 am and we take the first 25 in line
- · You must have a valid, current picture ID
- · You must have social security cards for all household members (no copies will be accepted)
- · You must have proof of all household income. For example - pay stubs, SSI, disability, child support.
CLOTHING ASSISTANCE - You may receive a clothing voucher no more than once every three months.
- · You must have a valid, current picture ID
- · You must have social security cards for all household members (no copies will be accepted)
- · You must have proof of all household income. For example - pay stubs, SSI, disability, child support.
- · Each person on the voucher is entitled to 12 pieces of clothing each.
- · The voucher is good for 3 days. if lost or not used in those 3 days, you must wait 3 months for a new voucher
FINANCIAL ASSISTANCE - By Appointment only. We only help with past due/disconnection/eviction notices.
- · You must have a valid, current picture ID
- · You must have social security cards for all household members (no copies will be accepted)
- · You must bring the past due/disconnection/eviction notice with you
- · You must have proof of all household income. For example - pay stubs, SSI, disability, child support.
- · Bills from the last 3 months
Duke Energy / Piedmont Natural Gas/Oil –
- · We do accept walk-ins
- · Clients may line up no earlier than 7:00 am Sign up starts @ 7:30 am
- · During the summer months, we may assist with what cools your home (Duke energy)
- · During the winter months we may assist with the service that heats your home
- · Photo ID
- · Other identification for all household members (SS cards, Medicaid cards, etc)
- · Bill must be in the client’s name and cannot be a bill from an old address
- · Proof of income
- · Lease agreement