Onsite Services
Professional Case Management
All individuals who walk through the doors of the Center of Hope receive case management with professional social workers, who are highly trained in crisis intervention, job training, and educational support. On-call and crisis case management is also available.
Free Medical Clinic
In partnership with Shelter Health Services, the Center of Hope offers an onsite health clinic—the only free clinic for homeless women and children in Charlotte. Volunteer doctors and nurses provide health screenings, assessments, treatments, education, and referrals for clients five days a week. For more information about Shelter Health Services, please visit www.shelterhealthservices.org.
Boys & Girls Club
In 2005 The Salvation Army Boys & Girls Club opened the first fully chartered Club in the United States that operates within a homeless shelter. Approximately 45 school-age children participate in daily Club activities such as tutoring and mentoring which provide normalcy and stability during a tumultuous time in their lives. Students learn to plan for their futures, set goals, and achieve them through Club programming. To learn more about the Boys & Girls Clubs, please click here.
Additional Support Services
Mother’s Morning Out - This supervised childcare program allows our resident moms time to meet with case managers, search for jobs, and attend to other business.
Life Skills & Job Training - The Show Up for Life program and Dare to Be You parenting workshop provide residents with practical tools to succeed.
General Equivalency Diploma (GED) Classes - The Center of Hope partners with Central Piedmont Community College to provide women with GED classes in our on-site computer class twice a week.
Substance Abuse Treatment - The Center of Hope partners with various organizations in order to help residents overcome substance abuse.
Children's Counseling Groups - Many of the children that come to the shelter have obstacles that they need help with overcoming. The Center of Hope provides twice weekly counseling for youth ages 11-13 and 14-17.
Computer Lab - The computer lab is a critical tool for residents to manage personal business as well as access employment resources, submit applications, and develop marketable skills.
Resource Center, Telephones, & Mail Service - The Center of Hope provides residents with daily resources to promote the transition from homelessness to housing.
Transportation Services - Twice a week transportation is provided for shelter residents to the Department of Social Services, Employment Security Commission, Social Security Office, Vocational Services and Medical Facilities.
Cafeteria - The shelter has a full-service kitchen that provides three meals a day, including bagged lunches for women who are working.
Chapel Services - Sunday services and Bible studies are available for any resident who would like to participate.
Laundry - Laundry facilities are available for residents.